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Frequently Asked Questions What is UPS Healthy Connections - Informed Choices? What is UPS Healthy Connections - Informed Choices? UPS Healthy Connections - Informed Choices is an overall program that supports UPS’s health care strategy. This program provides you with a guided, self-help program that will empower you and your dependents with health care education, quality evidence-based medical information and decision-support tools for making informed health care decisions leading to the most desired patient outcomes. This program will be comprised of various components – all of which support UPS's long-term initiative to maximize value, improve health and productivity, provide high quality health outcomes, and sustain cost over time. The program has two main components:
In strict accordance with UPS’ Notice of Health Plans Privacy Practice and federal and state laws, the UPS Healthy Connections - Informed Choices program is confidentially administered by your health plan. Why is UPS offering this new program? The health and well-being of employees is a priority with UPS. UPS Healthy Connections - Informed Choices is an initiative that supports UPS's health care strategy to improve employees' health by providing UPS people and their covered dependents valuable resources and tools. Is UPS Healthy Connections - Informed Choices available to all UPS employees? UPS Healthy Connections - Informed Choices is available to employees and covered dependents and, to pre-age 65 retirees and their covered dependents enrolled in a UPS-administered health care plan. Has the UPS Healthy Connections-Informed Choices program been covered with union leadership? Yes. The program was covered with union leadership of the International Brotherhood of Teamsters (IBT), International Association of Machinists and Aerospace Workers (IAM), and the Independent Pilots Association (IPA). Are there plans to include the union-represented employees who have health care benefits from a Multi-Employer Trust plan (MET)? No. Since UPS does not sponsor or administer these plans, we do not have the opportunity to extend this program to UPS employees, retirees and covered dependents whose health care is provided through a MET. Any decision to make a care management program available to MET plan participants is at the sole discretion of the Trust. Will this program cost me extra? No. Participation in UPS Healthy Connections - Informed Choices is a benefit provided under your existing health care plan benefits at no additional cost. What other resources are available to me regarding this program? Currently, the UPS Healthy Connections - Informed Choices program offers access to enhanced case managers and online informational resources via this Web site. The UPS Healthy Connections - Informed Choices Web site can link you to other health-related resources offered through your UPS-administered health plan including the Health Assessment and Personal Health Record. Doesn't a program like this violate health privacy laws? No. UPS understands that medical information is personal and protected by a federal law, the Health Insurance Portability and Accountability Act (HIPAA) and various state laws. These laws require that health plans and health care providers protect the privacy of certain medical information. Your medical information is held in the strictest confidence within the Healthy Connections - Informed Choices program, the health plan privacy polices and federal and state laws. |
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